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AU Finance
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  • About
    • Join the AU Dealer Network
    • Become an IAR
    • Compliance
      • Legislation
    • Products
      • Dealer Stack
      • Introducer Appointed Representative (IAR) Dealers
      • Qalculate – Web calculators
      • Qatcha
      • Websites
    • Why AUF
    • Contact Us
      • Privacy Policy
      • Terms and Conditions
  • Dealer Zone
    • Dealer Hub
  • Customer
    • Apply
    • Complaints
    • Knowledge Base
    • Customer Portal
    • Products Explained
    • Request A Settlement
    • Status Disclosure
    • Support Request Form
AU Finance
  • Home
  • About
    • Join the AU Dealer Network
    • Become an IAR
    • Compliance
      • Legislation
    • Products
      • Dealer Stack
      • Introducer Appointed Representative (IAR) Dealers
      • Qalculate – Web calculators
      • Qatcha
      • Websites
    • Why AUF
    • Contact Us
      • Privacy Policy
      • Terms and Conditions
  • Dealer Zone
    • Dealer Hub
  • Customer
    • Apply
    • Complaints
    • Knowledge Base
    • Customer Portal
    • Products Explained
    • Request A Settlement
    • Status Disclosure
    • Support Request Form

Dealer Hub

How Can We Help?

My Account

  • Logging in
  • Forgotten password
  • Contacting AU Finance
  • Contact Support

Managing Dealership

  • Adding users
  • Deleting users
  • Review information
  • Completing trading terms
  • Multiple Branches
  •  Manage my dealership

Dashboard

  • Dashboard – Key metrics
  • Dashboard – Latest applications
  • Dashboard – Reports

New Application

  • New application – Individual (No Quote)
  • New application – Loan details.
  • Personal Details – Including Address and Employment
  • New application – Add joint
  • New application – Add Document / Note – Optional
  • New application – Company
  • New application – Multiple Dealerships
  • New Application – Bank Details
  • New application – Individual (With Quote)

Changing Applications

  • Updating Customer details
  • Adding or Changing a Customer Address
  • Adding or Changing Customer Employment
  • Adding or changing customer Bank Details
  • Updating Asset
  • Updating Figures
  • Updating to Distance Sale
  • Adding Notes
  • New Assets – Adding VIN & Registration number.

Managing Applications

  • Viewing Lender Decisions
  • Requesting Documents
  • Viewing an acceptance
  • Duplicate
  • Documents and task Tab
  • Activity Panel
  • New Application – Saving an application
  • Retrieving a Draft application

Tasks

  • Tasks – Introduction
  • Task Type – Invoice – Upload invoice
  • Task Type: Invoice
  • Task Type – Invoice – Using invoice Template
  • Task Type – Invoice – E-Invoice
  • Task Type – Notes
  • Task Type – Information
  • Task Types – Document / Notes
  • Task Type – Documents
  • Task Types – Security Call
  • Task Types – Phone Call

Searching

  • Searching – Quick Access
  • Searching – Advance Search
  • Searching – Simple Search

Workflow

  • Applications Queue
  • Archive Queue
  • Completed applications
  • Customer Journey
  • Workflow

Quotes

  • New Quote
  • Comparing Quotes
  • Email Quote
  • Propose quote
  • Print Quote
  • Quick Check

T: 01925 578 800

Complaints Policy
Privacy Policy
Terms and Conditions
Initial Disclosure Document (IDD)

E: [email protected]

Auto Union Finance

8 Eagle Park Drive
Warrington, Cheshire,
WA2 8JA

AU Finance

© 2026 Auto Union Finance Ltd. We can introduce you to a limited number of lenders that offer finance products, but we do not offer advice or recommendations. We are not impartial and have commercial arrangements with each of the lenders on our panel. We do not charge you a fee for our services, but we do receive commission from our lenders should you accept their terms. We have commercial terms in place with the motor retailers who introduce you to us and we will pass a proportion of the commission we receive to the retailer. The commission we receive is either a fixed fee or a percentage of the amount you borrow. The commission we receive varies depending on how you are introduced to us, which lender we place you with, and which finance product you choose. When we are able to make an offer of credit to you, we will inform you of the exact amount of commission, how much of it we will keep and how much we will pay to the motor retailer, the method used to calculate the amount and then ask for your consent to this before we proceed with the transaction. If you would like to know how we handle complaints, please ask for a copy of our complaints policy and procedures or click here. For our Privacy Policy click here. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at www.financial-ombudsman.org.uk. For free and impartial money advice, contact the Money Advice Service. Auto Union Finance Limited is authorised and regulated by the Financial Conduct Authority. Our Firm reference number is 669609. Auto Union Finance Limited is a company registered in England & Wales with a company number 4975821. Our VAT registration number is 152092140. All Rights Reserved. We are a credit broker and not a lender.